:root{--ink:#17323a;--muted:#62757a;--teal:#16817d;--line:#dbe6e4;--paper:#fff;--soft:#eef8f6}*{box-sizing:border-box}body{margin:0;background:#f7faf9;color:var(--ink);font-family:Inter,Arial,sans-serif}.topbar{height:72px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 max(22px,calc((100% - 1120px)/2))}.brand{font-size:20px;font-weight:700;color:var(--ink);text-decoration:none}.brand span{color:var(--teal)}nav{display:flex;align-items:center;gap:18px}nav a{color:var(--teal);font-weight:600;text-decoration:none}button{font:inherit}nav button{border:0;background:transparent;color:var(--muted);cursor:pointer}main{max-width:980px;margin:0 auto;padding:44px 22px 60px}.hero{background:linear-gradient(120deg,#e3f3ef,#f8fcfb);border:1px solid var(--line);border-radius:18px;padding:30px 34px;margin-bottom:26px}.eyebrow{font-size:12px;font-weight:700;letter-spacing:.09em;color:var(--teal);margin:0 0 8px}.hero h1{font-size:30px;margin:0 0 8px}.hero p:not(.eyebrow){color:var(--muted);margin:0;line-height:1.55}.request-list{display:grid;gap:16px}.request-card{background:var(--paper);border:1px solid var(--line);border-radius:14px;padding:22px;display:grid;grid-template-columns:1fr auto;gap:18px}.request-card h2{font-size:19px;margin:0 0 6px}.location,.dates,.note{color:var(--muted);font-size:14px;line-height:1.55}.dates{margin-top:14px;color:var(--ink);font-weight:600}.request-card a{color:var(--teal);font-weight:600;text-decoration:none}.status{text-align:right;min-width:155px}.badge{display:inline-block;border-radius:999px;padding:7px 11px;font-size:12px;font-weight:700}.received{background:#fff3d7;color:#835b0c}.under_review{background:#e9f2ff;color:#2b5f9e}.information_requested{background:#fff0e7;color:#9a4d17}.accepted_for_booking{background:#dff4ed;color:#17684e}.declined,.cancelled{background:#f5e9e9;color:#8b3636}.status p{font-size:12px;color:var(--muted);line-height:1.4;margin:10px 0 0}.help-card{background:#173f42;color:#fff;border-radius:14px;padding:24px;margin-top:26px;display:flex;align-items:center;justify-content:space-between;gap:20px}.help-card p{color:#cfe1df;margin:7px 0 0;font-size:14px}.help-card a{background:#fff;color:#175653;text-decoration:none;font-weight:700;padding:11px 14px;border-radius:8px;white-space:nowrap}.loading,.empty,.notice{background:#fff;border:1px solid var(--line);border-radius:12px;padding:22px;color:var(--muted)}.notice{color:#8b3636;background:#fff6f6}.payment-info{margin:18px 0;padding:14px;border-radius:10px;background:#eef8f6;color:#244d4b}.payment-row{display:grid;grid-template-columns:1fr auto;gap:4px 12px;padding:10px 0;border-bottom:1px solid #d3e7e3;font-size:14px}.payment-row:last-of-type{border-bottom:0}.payment-row small{grid-column:1/-1;color:#52706d;line-height:1.4}.payment-info>small{display:block;margin-top:10px;color:#62757a;line-height:1.4}.notifications-panel{background:#fff8df;border:1px solid #f1d98d;border-radius:12px;padding:16px 18px;margin:0 0 20px}.notifications-panel h2{font-size:16px;margin:0 0 9px}.notifications-panel ul{margin:0;padding-left:19px}.notifications-panel li{margin:8px 0;color:#574417;font-size:14px;line-height:1.45}.notifications-panel small{color:#806d40}@media(max-width:620px){.topbar{height:auto;min-height:66px;padding:14px 18px}.topbar nav a{display:none}main{padding:28px 16px}.hero{padding:24px 20px}.hero h1{font-size:25px}.request-card{grid-template-columns:1fr}.status{text-align:left}.help-card{align-items:flex-start;flex-direction:column}}
:root{--conversation-bg:#fbfefd}.reservation-conversation{margin:18px 0;padding:14px;border:1px solid #d6e6e2;border-radius:10px;background:var(--conversation-bg)}.conversation-history{margin:10px 0}.conversation-history p{margin:7px 0;padding:9px 11px;border-radius:8px;font-size:14px;line-height:1.42}.conversation-history .from-agent{background:#eef3f2}.conversation-history .from-guest{background:#e3f4ef}.reservation-conversation textarea{width:100%;min-height:70px;margin:10px 0;padding:10px;border:1px solid #cbdad7;border-radius:8px;font:inherit;resize:vertical}.proof-button{margin-top:6px;border:0;border-radius:8px;padding:9px 12px;background:#16817d;color:#fff;font-weight:700;cursor:pointer}.proof-button:disabled{opacity:.65;cursor:wait}
:root{--guest-doc-bg:#f3faf8}.guest-documents{margin:18px 0;padding:14px;border:1px solid #d6e6e2;border-radius:10px;background:var(--guest-doc-bg)}.guest-documents>p,.guest-documents>small{display:block;color:#52706d;font-size:13px;line-height:1.42}.guest-document-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:11px 0;border-top:1px solid #d8e8e4}.guest-document-row:first-of-type{margin-top:10px}.guest-document-row b,.guest-document-row small{display:block;line-height:1.4}.guest-document-row small{font-size:12px;color:#52706d}@media(max-width:620px){.guest-document-row{align-items:flex-start;flex-direction:column}}
:root{--admission-bg:#f7fbfa}.admission-panel{margin:20px 0;padding:18px;border:1px solid #cfe2de;border-radius:13px;background:var(--admission-bg)}.admission-panel h3{margin:0 0 14px;font-size:17px}.tenant-identity{display:grid;gap:3px;padding:12px 14px;border-radius:9px;background:#e6f4f0}.tenant-identity span{font-weight:600}.tenant-identity small,.admission-record small,.admission-empty{color:#58716d;font-size:13px}.admission-list{margin-top:18px}.admission-list>strong{display:block;margin-bottom:8px}.admission-record{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:10px 0;border-top:1px solid #dceae7}.admission-record span{display:grid;gap:3px}.admission-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:9px;margin-top:10px}.admission-form-grid input,.admission-form-grid select{width:100%;padding:10px;border:1px solid #c8d9d5;border-radius:8px;background:#fff;font:inherit}.admission-form-grid .proof-button{margin:0}.vehicle-form{grid-template-columns:1fr 1fr auto}.text-button{border:0;background:transparent;color:#a14635;text-decoration:underline;cursor:pointer;font:inherit;font-size:13px}@media(max-width:620px){.admission-form-grid,.vehicle-form{grid-template-columns:1fr}.admission-record{align-items:flex-start;flex-direction:column}}
:root{--request-layout:1fr}.request-card{grid-template-columns:var(--request-layout)}.status{text-align:left;min-width:0;border-top:1px solid var(--line);padding-top:14px}.status p{max-width:640px}
:root{--checkin-bg:#eaf6f2}.checkin-panel{margin:20px 0;padding:18px;border:1px solid #b9ddd3;border-radius:13px;background:var(--checkin-bg)}.checkin-panel h3{margin:0 0 9px}.entry-instructions{padding:13px;border-radius:9px;background:#fff}.entry-instructions strong{color:#17684e}.entry-instructions p,.checkin-result{line-height:1.55;white-space:normal}.checkin-panel textarea{width:100%;min-height:82px;margin:10px 0;padding:10px;border:1px solid #bdd8d1;border-radius:8px;font:inherit;resize:vertical}
:root{--contract-paper:#fff}.contract-text{margin-top:12px;padding:14px;max-height:360px;overflow:auto;border:1px solid #d5e5e1;border-radius:8px;background:var(--contract-paper);line-height:1.55;font-size:14px}.checkin-panel summary{cursor:pointer;font-weight:700;color:#17684e}
.operation-actions{display:flex;flex-wrap:wrap;gap:9px;margin-top:12px}.operation-actions .proof-button{margin-top:0}.operation-actions button{white-space:normal}
.complex-admission-status{margin:20px 0;padding:18px;border:1px solid #b9ddd3;border-radius:13px;background:linear-gradient(135deg,#f2fbf8,#fff)}.complex-admission-status h3{margin:0 0 9px;color:#174944;font-size:18px}.complex-admission-status>p{margin:0;color:#496561;font-size:14px;line-height:1.5}.complex-admission-status .san-admission-document-status{display:grid;gap:7px;margin:14px 0;padding:0;list-style:none}.complex-admission-status .san-admission-document-status li{padding:9px 11px;border:1px solid #d8e9e5;border-radius:8px;background:#fff;color:#315a55;font-size:13px;line-height:1.4}.complex-admission-status .san-admission-document-status li::before{content:'✓';display:inline-grid;place-items:center;width:18px;height:18px;margin-right:8px;border-radius:50%;background:#dff3eb;color:#17684e;font-size:12px;font-weight:800}.complex-admission-status>small{display:block;margin-top:12px;color:#5b7472;font-size:12px;line-height:1.45}.complex-admission-status a.proof-button{display:inline-flex;align-items:center;margin-top:14px;padding:10px 13px;color:#fff!important;text-decoration:none;white-space:nowrap}.complex-admission-status.complete{border-color:#9bd7c8}.complex-admission-status.pending{border-color:#f0d28d;background:#fffaf0}.complex-admission-status.critical{border-color:#e58f89;background:#fff1f0}
.complex-rules-panel{margin:20px 0;padding:18px;border:1px solid #b9ddd3;border-radius:13px;background:#f3faf8}.complex-rules-panel h3{margin:0 0 8px}.complex-rules-panel>p{margin:0;color:#49615f;font-size:14px;line-height:1.5}.complex-rules-panel article{display:flex;justify-content:space-between;gap:18px;margin-top:13px;padding:13px 0 0;border-top:1px solid #d4e8e2}.complex-rules-panel b,.complex-rules-panel small{display:block}.complex-rules-panel small{margin-top:3px;color:#5b7472;font-size:12px}.complex-rules-panel article p{margin:7px 0 0;color:#4f6765;font-size:13px;line-height:1.45}.complex-rules-actions{display:grid;align-content:start;justify-items:start;gap:8px;min-width:210px}.complex-rules-actions label{color:#3e5c58;font-size:12px;line-height:1.4}.rule-accepted{padding:7px 9px;border-radius:7px;background:#e0f4ea;color:#17684e;font-size:12px;font-weight:700}.complex-rules-actions .text-button{color:#17684e;font-weight:700}@media(max-width:620px){.complex-rules-panel article{display:block}.complex-rules-actions{margin-top:12px;min-width:0}}
.stay-review-panel{margin:20px 0;padding:18px;border:1px solid #c7dfd8;border-radius:13px;background:linear-gradient(135deg,#f3faf8,#fff)}.stay-review-panel h3{margin:0 0 8px}.stay-review-panel p{margin:0;color:#49615f;line-height:1.5}.review-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:11px;margin:16px 0}.review-form-grid label{display:grid;gap:6px;color:#355452;font-size:13px;font-weight:700}.review-form-grid select,.stay-review-panel textarea{width:100%;padding:10px;border:1px solid #bfd8d1;border-radius:8px;background:#fff;font:inherit;color:#264845}.stay-review-panel textarea{min-height:78px;margin:0 0 6px;resize:vertical}@media(max-width:620px){.review-form-grid{grid-template-columns:1fr}}